Important Notice: By using the tlk999 Platform, you are deemed to have fully read and accepted these Terms and Conditions. If you do not agree, please refrain from using the Platform.
01 General Terms & Conditions
Tlk999 (hereinafter referred to as the "Platform") is an internationally licensed online gaming and betting service provider. These Terms and Conditions govern the legal relationship between tlk999 and its users. By using this site, you confirm that you have read, understood, and agreed to these terms.
Tlk999 reserves the right to modify or update these Terms and Conditions at any time. For major changes, users will be notified via their registered email or through a Platform notification. Continued use of the Platform after any changes constitutes acceptance of the revised terms.
These Terms and Conditions apply to users in Bangladesh and other regions where online gaming is legally permitted. You are responsible for complying with the local laws of your jurisdiction.
02 Eligibility & Registration
The following requirements must be met to open an account with tlk999:
- You must be 18 years of age or older.
- You must reside in a country or region where online gaming is legally permitted.
- You must register using your own name and personal details — creating an account on behalf of someone else or using another person's information is not allowed.
- Each individual may operate one account only.
- The email address and mobile number provided at registration must be active and belong to you personally.
If false or inaccurate information is provided during registration, tlk999 reserves the right to suspend or permanently close the account at any time, and any remaining balance may be forfeited.
As part of KYC (Know Your Customer) verification, we may request a copy of your national ID or passport. This is done solely to keep your account secure.
03 Account Management
You are solely responsible for keeping your tlk999 account password and login credentials confidential. Do not allow anyone else to access your account. If you notice any suspicious activity, contact our customer support immediately.
Follow these practices to keep your account secure:
- Use a strong password — a combination of numbers, letters, and special characters.
- Avoid logging in over public Wi-Fi.
- Keep two-factor authentication enabled.
- Change your password regularly.
If an account has been inactive for an extended period (no transactions for 12 consecutive months), it may be marked as a "dormant account" and a monthly maintenance fee may apply. However, an email notification will be sent before any account is closed.
04 Deposits & Payments
The following payment methods are currently supported at tlk999:
| Payment Methods | Minimum Deposit | Maximum Deposit | Processing Time |
|---|---|---|---|
| BKash | BDT 200 | BDT 50,000 | Instant |
| Nagad | BDT 200 | BDT 50,000 | Instant |
| Rocket | BDT 500 | BDT 30,000 | Instant |
| Bank Transfer | BDT 1,000 | BDT 2,00,000 | 1–3 business days |
All deposits are made in Bangladeshi Taka (BDT). No additional charges are applied at the time of deposit. However, your mobile banking provider may apply its own fees in accordance with their own policies.
Only use payment methods registered in your own name. Payments made through third parties may be rejected and may trigger an account verification process.
05 Withdrawal Policy
The following conditions must be met to withdraw winnings from tlk999:
- Minimum withdrawal amount: BDT 500.
- Maximum daily withdrawal: BDT 500,000.
- KYC verification must be completed before making a withdrawal.
- Withdrawals can only be made to the same payment method used for the original deposit.
- Withdrawals may be held if the wagering requirements associated with an active bonus have not been met.
Quick Withdrawal Tips: Complete your KYC verification in advance. Once verified the first time, all subsequent withdrawals are typically processed within 15 minutes.
If there is any suspicion of fraudulent transactions or money laundering, tlk999 may temporarily hold a withdrawal and request additional verification. This is part of our legal compliance obligations.
06 Bonus Terms & Conditions
Tlk999 regularly offers a variety of bonuses and promotional offers. Each bonus has its own detailed terms listed on the offer page. The following general conditions apply to all bonuses:
- Wagering Requirements: A minimum amount must be wagered before bonus funds can be withdrawn. For welcome bonuses, this is typically between x20 and x30.
- Bonus Validity: Every bonus has an expiry date. If the wagering requirements are not met before the bonus expires, the bonus will be cancelled.
- One bonus at a time: Multiple bonuses cannot be active at the same time.
- Game Restrictions: Some bonuses are valid for specific games only — please refer to the offer details.
- Maximum Bet Limit: While a bonus is active, the maximum bet per wager is generally BDT 500.
Tlk999 reserves the right to cancel a bonus and, where necessary, suspend an account if a withdrawal is attempted without meeting bonus requirements or by exploiting loopholes.
07 Betting Rules
The following general rules apply when placing bets at tlk999. Additional rules may apply for specific games or sports events.
- Once a bet is placed, it cannot be changed or cancelled — a "Cash Out" option may be available in certain cases.
- If a game is interrupted mid-session due to a technical error, a refund or replay will be arranged in accordance with tlk999 policy.
- If an event is cancelled in Sports Betting, the bet will be refunded.
- Odds and payout rates are subject to change at any time — the odds displayed at the time your bet is placed are final.
- Winnings resulting from a system error are considered abnormal and may be voided.
08 Prohibited Activities
The following activities are strictly prohibited on tlk999. Violations will result in permanent account closure and forfeiture of any remaining balance:
- Creating or operating multiple accounts.
- Creating fraudulent accounts to claim bonuses.
- Using fraudulent or stolen payment methods.
- Attempting to manipulate the system using software or any other technical means.
- Using the platform for money laundering or any illegal financial activity.
- Harassing or threatening other players.
- Attempting unauthorized access to the tlk999 system.
If fraud is detected, we may be required to share information with law enforcement authorities.
09 Responsible Gaming
Tlk999 believes gaming should be fun — not a source of financial or emotional stress. That's why we place the highest importance on responsible gaming.
Our responsible gaming tools:
- Deposit Limits: Set daily, weekly, or monthly deposit limits.
- Session Limit: Set a time limit on how long you play in a single session.
- Reality Check: You will receive pop-up notifications at regular intervals.
- Self-Exclusion: Temporarily suspend your account for a set period at your own request.
- Permanent Closure: You may permanently close your account at any time if needed.
If you're struggling with a gaming addiction, please seek help. This platform is not for users under 18. To learn more, visit our Responsible Gaming View page.
10 Privacy Policy
Protecting your personal information is one of our top priorities. Information we collect:
- Name, email address, and mobile number provided at registration.
- Identity document details for KYC verification.
- Transaction history and gaming activity.
- Technical information related to your device and browser.
We never sell your information to third parties. Data may only be shared with regulatory bodies when required by law or for security purposes. For more details, see our Privacy Policy View page.
11 Dispute Resolution
If you experience any issues or have a complaint, please contact our 24/7 customer support first. Most issues are typically resolved within 24 hours.
Dispute Resolution Steps:
- Step 1: Contact the support team via live chat or email.
- Step 2: The support team will provide an initial response within 48 hours.
- Step 3: If unresolved, the matter will be escalated to senior management.
- Step 4: If the matter remains unresolved, you may escalate your complaint to our licensing authority.
Tlk999's decisions are considered final unless a regulatory authority rules otherwise.
12 Changes to Terms & Termination
Tlk999 may amend these Terms and Conditions in part or in full at any time. For significant changes, at least 7 days' prior notice will be provided.
Tlk999 reserves the right to close an account under any of the following circumstances:
- For violation of these Terms and Conditions.
- If fraudulent or deceptive activity is proven.
- For legal or regulatory reasons.
- Submitting a voluntary request to close your account.
You may close your account at any time. Any remaining balance (excluding bonuses) can be withdrawn through the standard process.
Final Note: If you have any questions about these Terms and Conditions, please reach out to our customer support. We're always here to help. Our goal is to make your tlk999 experience enjoyable and secure.